Service Equipment Planner
Calgon Carbon A Kuraray Company currently has an opportunity where you can be a part of our growing team as we provide our customers outstanding products that make the air we breathe and the water we use safe for generations to come.
Position:
Service Equipment PlannerLocation:
Headquarters Moon Township, PAExcellent
Benefits:
Medical, dental, prescription & vision, HSA & retirement savings (401k) Generous Company Match!Perks:
Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.
Hours of work:
Full-time position with hours Mondays - Fridays, 9:
00 AM - 5:
00 PMThe Service Equipment Planner manages daily service and spare parts requests for Equipment and Assembly plant to meet Sales demand, maintains physical and systematically accurate service equipment inventory, and pursues process enhancement.
The Service Equipment Planner will monitor actual production, manage inventory replenishment, and order fulfillment process to meet customer demand Duties and Responsibilities (not limited to) Handle all service-related Sales and customer requests promptly without delay Monthly reporting to establish need for additional equipment and identify current service equipment availability across plants Participate / assist in annual capital AR planning with Sales to provide input on equipment needs for the subsequent year Generate approved ARs each year per the annual capital plan for both ISDA and DWS departments.
Issue approved APPs to Large Equipment Project Management Team Handle all spare parts requests promptly without delay Estimate costs/price and provide to sales for communication with customer Verify material numbers by researching drawings/specifications or historic project documentation, or through assistance of field service group Verify customer purchase orders for accuracy and coordinate with in-house Customer Service for processing, and follow-up with the customer when parts are shipped to ensure proper delivery, customer satisfaction, etc.
Periodic inspection of equipment and regular site visits to verify inventory Audit SAP in conjunction with inventory visits to update notes, location, and condition of equipment Assist in abandonment of assets as needed Prioritize refurbishment of desired equipment Focus on fleet maintenance and customer issues Assist Product Manager in determining obsolete products or implementation of new products Assist Product Manager in implementing process improvements Work in conjunction with Product Management and Marketing Team to generate an accurate service equipment customer facing catalog for sales utilization Update on an annual basis Proactively work with sales to return unused equipment from jobsites for use on new opportunities Work in conjunction with Product Management and Sales to evaluate and address competitive threats to service business Qualifications An associates degree (A.
A.
), or equivalent from two-year college or technical school is required (Degree in Engineering or Business is preferred) A bachelor's degree (B.
A.
or B.
S.
), or equivalent from four-year college or university is preferred 2-3 years of planning and scheduling experience using SAP and Excel based programs is required Experience in core logistics operations - transportation, warehousing & order fulfillment is preferred More about Calgon Carbon, A Kuraray CompanyWe are a company of scientific innovators with over 205 patents.
For over 75 years, weve been innovating solutions to the worlds emerging challenges.
Since creating the first activated carbon products from bituminous coal in the 1940s, Calgon Carbon has been a pioneer in developing advanced products, systems and services for air and water purification.
Calgon Carbons product portfolio now encompasses more than 700 direct market applications.
Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,350 people and operates 20 manufacturing, reactivation, innovation and equipment fabrication facilities in the U.
S.
, Asia, and in Europe, where Calgon Carbon is known as Chemviron.
Calgon Carbon was acquired by Kuraray in March of 2018.
With complementary products and services, the combined organization will continue to focus on providing the highest quality and most innovative activated carbon and filtration media products, equipment, and services to meet customer needs anywhere in the world.
Calgon Carbon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals with Disabilities/Protected Veterans VEVRRA Federal Contractor PI225139969 Recommended Skills Auditing Business Process Improvement Customer Demand Planning Customer Satisfaction Customer Service Field Service Management Estimated Salary: $20 to $28 per hour based on qualifications.
Position:
Service Equipment PlannerLocation:
Headquarters Moon Township, PAExcellent
Benefits:
Medical, dental, prescription & vision, HSA & retirement savings (401k) Generous Company Match!Perks:
Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.
Hours of work:
Full-time position with hours Mondays - Fridays, 9:
00 AM - 5:
00 PMThe Service Equipment Planner manages daily service and spare parts requests for Equipment and Assembly plant to meet Sales demand, maintains physical and systematically accurate service equipment inventory, and pursues process enhancement.
The Service Equipment Planner will monitor actual production, manage inventory replenishment, and order fulfillment process to meet customer demand Duties and Responsibilities (not limited to) Handle all service-related Sales and customer requests promptly without delay Monthly reporting to establish need for additional equipment and identify current service equipment availability across plants Participate / assist in annual capital AR planning with Sales to provide input on equipment needs for the subsequent year Generate approved ARs each year per the annual capital plan for both ISDA and DWS departments.
Issue approved APPs to Large Equipment Project Management Team Handle all spare parts requests promptly without delay Estimate costs/price and provide to sales for communication with customer Verify material numbers by researching drawings/specifications or historic project documentation, or through assistance of field service group Verify customer purchase orders for accuracy and coordinate with in-house Customer Service for processing, and follow-up with the customer when parts are shipped to ensure proper delivery, customer satisfaction, etc.
Periodic inspection of equipment and regular site visits to verify inventory Audit SAP in conjunction with inventory visits to update notes, location, and condition of equipment Assist in abandonment of assets as needed Prioritize refurbishment of desired equipment Focus on fleet maintenance and customer issues Assist Product Manager in determining obsolete products or implementation of new products Assist Product Manager in implementing process improvements Work in conjunction with Product Management and Marketing Team to generate an accurate service equipment customer facing catalog for sales utilization Update on an annual basis Proactively work with sales to return unused equipment from jobsites for use on new opportunities Work in conjunction with Product Management and Sales to evaluate and address competitive threats to service business Qualifications An associates degree (A.
A.
), or equivalent from two-year college or technical school is required (Degree in Engineering or Business is preferred) A bachelor's degree (B.
A.
or B.
S.
), or equivalent from four-year college or university is preferred 2-3 years of planning and scheduling experience using SAP and Excel based programs is required Experience in core logistics operations - transportation, warehousing & order fulfillment is preferred More about Calgon Carbon, A Kuraray CompanyWe are a company of scientific innovators with over 205 patents.
For over 75 years, weve been innovating solutions to the worlds emerging challenges.
Since creating the first activated carbon products from bituminous coal in the 1940s, Calgon Carbon has been a pioneer in developing advanced products, systems and services for air and water purification.
Calgon Carbons product portfolio now encompasses more than 700 direct market applications.
Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,350 people and operates 20 manufacturing, reactivation, innovation and equipment fabrication facilities in the U.
S.
, Asia, and in Europe, where Calgon Carbon is known as Chemviron.
Calgon Carbon was acquired by Kuraray in March of 2018.
With complementary products and services, the combined organization will continue to focus on providing the highest quality and most innovative activated carbon and filtration media products, equipment, and services to meet customer needs anywhere in the world.
Calgon Carbon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals with Disabilities/Protected Veterans VEVRRA Federal Contractor PI225139969 Recommended Skills Auditing Business Process Improvement Customer Demand Planning Customer Satisfaction Customer Service Field Service Management Estimated Salary: $20 to $28 per hour based on qualifications.
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